Conditions of Sale.​

1. Any discrepancy identified between the order and the invoice must be reported to Genius Laptops within 24 hours of delivery.

2. Where possible, Genius Laptops will use its best endeavours to provide the Customer with a fixed price quotation, but the Customer acknowledges and agrees that our buying costs are subject to factors beyond our control, including but not limited to changes in foreign exchange rates, amounts charged by third party suppliers, compliance costs and transport costs. As such, quotes are subject to change without notice.

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Title.

​3. Legal & Equitable title of all goods and all materials supplied by Genius Laptops does not pass to the Customer until all monies owing have been paid.

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Delivery.

4. The risk of Loss or Damage to the product is transferred from Genius Laptops to the Customer at the time of delivery of the products to the customer in accordance with the Invoice and any other contracts in place.

5. All deliveries must be signed for so that proof of delivery is obtained. Genius Laptops takes no responsibility for goods delivered/signed for by other parties / locations.

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Payment.

6. Payment for the Invoice must be made in full, prior to the dispatch of goods.

7. Payment may be made by;
              a) Debit Card or Credit Card payment (Mastercard or Visa) a card payment surcharge may be applicable.

              b) Direct Deposit to our Bank account (details below) under advice to us: 

              CBA

              BSB: 063 229 

              Account: 1021 8510

              c) Cash payment ( In Person ).

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Return of Products.

8. Genius Laptops accepts return of goods excluding:
              (a) Specific order-to-order products
              (b) Opened products [unless Dead on Arrival (DOA)].

9. Dead on Arrival (DOA) products need to be returned within 14 days from the date of Invoice.

10. Claims for shortages, damages or any discrepancies must be made in writing within 24 hours of receipt of goods.

11. Before opening any product, Customers should ensure:
              (a) Goods provided match those listed on the Invoice and the Packing Slips.
              (b) Goods received have not been damaged in transit.

12. Any goods that need to be returned to Genius Laptops must meet the following criteria:
              (a) A Return Authorisation Number is obtained PRIOR to returning the goods.
              (b) Goods are unopened, undamaged and in original condition (unless DOA).
              (c) Returned goods are received by Genius Laptops within 7 days of receipt of goods at your end (unless DOA – refer to Section 8b (above).
              (d) A copy of the original invoice must accompany warranty returns.

13. Goods returned under warranty will be repaired or replaced at the discretion of Genius Laptops.

14. Whilst Genius Laptops will endeavour to return warranted goods to the sender as quickly as possible, temporary replacement items will not be supplied.

15. Goods returned, with No Fault Found will be charged a minimum service fee of $25.00 + GST per item.

16. All freight charges will be paid by the customer unless otherwise agreed by Genius Laptops.

17. Return Authorisation numbers can be obtained by contacting our Customer Service Team or via our website https://www.geniuslaptops.com/

18. Genius Laptops will not hold customer goods after repair. Goods are to be collected within 14 days of the notification.

Goods that are left unclaimed will be disposed of. 

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Limit of Liability.

19. These conditions do not exclude, restrict or modify the application of any provisions of any Commonwealth, State or Territorial law which by law cannot be excluded, restricted or modified.

20. Genius Laptops shall not be liable or responsible for any loss, costs, damage, injury to property or persons resulting from, arising out of, or in connection with the acquisition, delivery, re-supply, retaking of possession, installation or use of the goods or any loss, costs, damage or injury resulting from the negligence of the company, its servants or agents or any other cause whatsoever.

21. Any advice, recommendation, information or representation provided by Genius Laptops as to the quality or performance of the goods or their suitability for a particular purpose or otherwise in relation to the goods is given in good faith but without any liability or responsibility on the part of Genius Laptops.

22. The liability of Genius Laptops for a breach of any term, condition or warranty shall be limited to one of the following:-
              (a) the replacement of the products or the supply of the relevant products, or
              (b) the repair of the products

23. Claims not raised in a one (1) year period above shall be waived.

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Cancellation.

24.No purported cancellation or suspension of an order or any part of it by the Customer is binding on Genius Laptops once the order has been accepted unless Genius Laptops agrees to such cancellation or suspension. In the event of cancellation, the Customer is liable to Genius Laptops must pay a cancellation fee of 25%.

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E&OE - Errors and Omissions Excepted

25. All care has been taken to ensure the accuracy of the information provided within.